Frequently asked
RETURN POLICY
January 1, 2025
⚠️ Return PolicyWe do not accept returned items under any circumstances. Orders returned to us due to insufficient or incorrect mailing addresses, or failure to claim packages, will require an additional shipping fee to be re-sent to the customer. Returned items will not be refunded. Any packages received at our offices will be destroyed and not re-shipped.
By placing an order on bridgestreetpublishing.com , the customer acknowledges and agrees that we do not accept returns under any circumstances.
January 1, 2025
REFUND POLICY
January 1, 2025
⚠️ All sales are final, and no refund will be issued.
⚠️ Additional Terms for Autographed Copies & Returns
Autographed books are FINAL SALE. No exceptions.
Orders cannot be canceled once submitted. No modifications or changes are possible after checkout.
Exchanges are not available due to limited quantities and sustainability practices. All items are produced on a made-to-order basis.
Refunds are not available unless there is a verifiable printing defect affecting 50% or more of the book’s interior pages.
Books damaged in shipping are the responsibility of the carrier. Customers must file a claim directly with the shipping provider.
By placing an order on bridgestreetpublishing.com the customer acknowledges and agrees that we do not offer any refunds or exchanges. Under special circumstances regarding book purchase is damaged due to interior printing please email info@bridgestreetpublishing.com to file a complaint.
If the interior pages or cover of your book is damaged after opening up your mailer, please email us at info@bridgestreetpublishing.com with your order number and a description of the damaged items. If your items are damage due to mail carrier, please contact them to file a claim. Bridge Street is not responsible for books purchased through our distrubitors. You must contact the authorized vendor for issues. Bridge Street does not accept returns from unauthorized vendors. All orders must have a Bridge Street receipt attached.
We have a backlist catalog of books to showcase our work, and that of the authors we publish. If there is a title that you would like on our backlist page, please contact us at info@bridgestreet.com
%20(2).png)